Sports / Mobile
This page sets out the legal framework that governs your use of 299bf, including account access, transaction records and site content. Whether you connect through a mobile browser using bKash or Nagad, or return on a desktop session, these terms apply equally — and access always depends on your local law and eligible region.
299bf operates under terms that are shaped by where you are and what local law permits. We do not make blanket eligibility claims — your ability to access this platform, open an account and use payment rails such as bKash, Nagad or Rocket depends entirely on the laws of your jurisdiction and the region in which your account is registered. We ask you to check those requirements before proceeding. Our terms cover the account relationship between you and this platform: the rules that govern deposits, withdrawals, session activity and the content you interact with inside the lobby. They do not extend to services operated by third parties, including mobile wallet providers. bKash and Nagad are independent services; their own terms govern how those transactions are processed on their side. If any clause in our published terms conflicts with a mandatory provision of local law in your jurisdiction, the local provision takes precedence to the extent required. We update our policy documents when our practices change, and the version published on this page is the one currently in effect. Continuing to use the platform after an update means you have accepted the revised terms.
Our legal terms draw clear lines between what falls inside and outside their scope. Understanding the boundary helps you know what we are responsible for and what sits with a third-party provider or your own jurisdiction.
The terms govern how your account is opened, verified, suspended or closed. Any eligibility decision is applied according to the region your account is registered in and the applicable local law at that time.
Deposits and withdrawals processed through the platform — including those initiated via bKash, Nagad or Rocket — fall within scope. The record of each transaction is visible in your account wallet history.
Games, odds, lobby copy and promotional notices published on 299bf are covered. We are responsible for that content. Availability of specific titles or markets may vary by region without notice.
Mobile wallet platforms, internet service providers and device operating systems are outside our policy scope. Their own terms apply separately; we are not liable for service interruptions or decisions made by those providers.
You have several practical steps available to you under these terms. First, you can review your full transaction history — every bKash, Nagad or Rocket deposit and withdrawal — directly from the wallet section of your signed-in account. The record is timestamped and covers all activity since the account was opened. If any account detail is incorrect — your registered name, contact number or linked wallet reference — you can raise a correction request through our support route. We will ask you to verify your identity before processing any change to sensitive fields. For questions about how your data is handled, what we retain and for how long, you can submit a written request via the support channel listed on this page. We aim to respond to policy queries through the route you used to contact us. Data requests are handled in order of receipt, and we will confirm what information we hold and the basis on which we hold it.
Open the wallet section in your signed-in account to see a full log of transactions, including bKash and Nagad entries, sorted by date.
Contact support to update a registered field. Identity verification is required before we change any sensitive information.
Use the published support route on this page for any question about these terms, your account data or how a specific clause applies to your situation.
Submit a written request to find out what account data we hold. We respond through the same channel and confirm the retention basis for each data type.
For any legal or policy matter, use the routes listed below. We only publish channels that are actively monitored. Do not rely on an unlisted route for a time-sensitive question about your account.
Start a live chat from the support icon visible when you are signed in. This is the quickest route for account access questions or urgent policy clarifications.
Send a written query to the support email address shown in our contact section. Email is appropriate for data requests, policy clarifications and formal account correction submissions.
The help centre in your signed-in account lists common policy questions and links to the relevant section of these terms. Check there first before raising a new request.
We handle the information we collect through your account activity with care. Here is what we do in each area and how you can act on it.
We collect only what is needed to operate your account — registration details, transaction records and session activity. We do not sell account data to third parties. Your bKash or Nagad wallet reference is stored only to match deposits to your account.
We use cookies to keep you signed in across sessions and to remember your lobby position on a returning visit. You can adjust cookie preferences from the settings link in the site footer. Disabling session cookies will require you to log in each time.
Password changes, email updates and wallet-link modifications all require identity verification before they take effect. If you suspect unauthorised access to your account, contact support immediately through live chat.
We retain account and transaction records for as long as required by our operational obligations. If you want to know how long a specific data type is kept, submit a written request via the email support route listed on this page.
Real questions about how our legal terms work and what your options are under this policy.
Access and eligibility depend on local law and your eligible region. If local law in your jurisdiction permits you to hold an account, these terms govern that relationship. We do not determine local law on your behalf — you are responsible for checking what applies to you.
Deposits and withdrawals you initiate through bKash or Nagad appear in your account wallet and fall within our transaction policy. The processing of those payments on the wallet side is governed by bKash's and Nagad's own terms, which are separate from ours.
Sign in to your account and open the wallet section. Every deposit and withdrawal is listed there with a timestamp and payment method. This record is the authoritative log for any dispute or data request relating to your account activity.
We publish the current version of our terms on this page. When a material change is made, we update the page and may notify you through your registered contact. Continuing to use the platform after an update constitutes acceptance of the revised terms.
Contact our support team through live chat or email. We will ask you to verify your identity before making any change to a sensitive field such as your registered name, contact number or linked mobile wallet reference.
We hold registration details, transaction records and session activity associated with your account. To get a full account of what we hold and the basis for holding it, submit a written request through the email support route. We respond through the same channel.